Principal Agent

Experienced bilingual agency owner (English and Spanish) with over 12 years in the insurance industry. A Bethel University graduate, skilled in negotiations. Licensed in Property, Casualty, Life, and Health Insurance in Minnesota, Wisconsin, Massachusetts, and South Dakota.

SPANISH CUSTOMER SERVICE

Customer service rep with over 6 years of industry experience. Specialized in customer care and problem resolution, demonstrating exceptional communication and empathy skills. Capable of handling complex inquiries and providing effective solutions with an innovative approach. Committed to customer satisfaction and continuous process improvement.

SPANISH CUSTOMER SERVICE

Spanish-speaking rep with expertise in assisting customers with personal policies and coverages. Known for strong communication skills, they provide clear and effective guidance to ensure customer satisfaction.